Concierge Website Hosting

A New Kind of Web Hosting

Discover the MindVision Concierge Experience

A concierge is a person that you talk to who is friendly, knowledgeable and a whiz at making things happen. Meet the MindVision Concierge, ready and keen to make your perfect hosting solution incredibly easy.
From a single website to a mission critical application or even a corporate empire, we will tailor web hosting that matches the needs of your business in every way. For 20 years the geeks at MindVision have developed and hosted applications from small to huge. A great website or application stands or falls on its hosting. If your website relies on WordPress, PHP or Rails, you’re in luck – you can tap into decades of real world experience.

Talk with the MindVision Hosting Concierge today

Commercial Grade Business Hosting

At MindVision we don’t offer mass market, low cost hosting. We specialise in scalable hosting solutions carefully designed to deliver a highly responsive user experience for the expected load. Security, backups, disaster recovery, reachability, performance monitoring, and application management are what MindVision customers value. When your business relies upon its software, you don’t want anything less!

Having MindVision concierge hosting is like having your own in-house network team. Commercial grade business hosting can be distilled down to 4 types…

Business CPanel

Business website that doesn’t keep people waiting
Dedicated Server

Dedicated Server

Online shopping, content rich websites, small business CRM, specialist software
Boutique Network hosting

Boutique Network

Ruby on Rails applications, high turnover online shopping and high traffic PHP sites.
Corporate Cloud

Corporate Cloud

Focused infrastructure and standalone security
Get MindVision on your team and never think about hosting again.
Business CPanel

Business CPanel

Business grade

Every business should have this as their minimum web hosting standard. We offer the familiar CPanel management interface. But MindVision Concierge servers are UNCROWDED* so that your pages load FAST! Even better, you get our friendly concierge service. No automated help desk – real people that have the answers!

*What does “uncrowded” mean? To us it means no more than 20 websites per server (instead of hundreds!)

Perfect for: Great performing WordPress websites and standard PHP hosting. Also good for PHP ecommerce sites and forums.
Price: $55 per month or $550 per year. No Setup fee! Options available.

 

Key Points

  • Concierge service. Talk with a friendly expert for support and assistance.
  • An uncrowded server makes web pages load quickly
  • Fast page loads encourage higher Google ranking
  • Greatly reduced risk of service disruption caused by others sharing the same server
  • 24/7 monitoring with option for email or SMS alerts
  • Automated backups option
  • Expert Concierge Migration and deployment available
Dedicated Server

Dedicated Server

Uninterrupted performance for your business

When you need reliability and constant uninterrupted performance, a Dedicated Server is just the thing. You’ll have a server all to yourself that you can dedicate to running your website or application. Being on your own gives you full control and protects you from failures caused by the actions of another user sharing the server. Your database will be on the same server but you will have access to our S3 CDN storage for images and binaries.

Perfect for: High traffic websites WordPress or PHP sites including large Blogs and e-Commerce. Can also be used for simple Rails applications. Base Rails packages provided. Infrastructure, but not application monitoring available. Not suitable for scaling (see Boutique Hosting).

Price: $90 – $300 per month depending on server size. Talk to the concierge to figure out what size will suit your needs.

 

Key Points

  • Concierge service. Talk with a friendly expert for support and assistance.
  • Ideal for large WordPress and e-Commerce sites
  • Suitable for Simple Rails Applications
  • Completely dedicated server
  • Database on same server instance
  • No risk of service disruption caused by a shared server
  • Tailored commissioning means the server only runs what is needed
  • No CPanel means NO point & click availability of extra packages
Boutique Network

Boutique Network

A Mini Network for your Application

MindVision Concierge Boutique Hosting is a mini network for your application. You’ll have a dedicated application server supported by shared a high-powered and dedicated database server. Email will be handled by another server again and your application server is connected to an specialised error reporting server (ErrBit) to alert immediately of any problems with your application. Store your images and binaries on our S3 CDN storage for robust protection.

The final element in your mini network is an on-demand Transient server for testing and staging – because your production application is too important take a chance on!

Our friendly technical experts are will help you to setup and configure your network as well as work out how much power your application server will need.

Perfect For: larger Ruby on Rails applications and high traffic PHP sites.
Price: $250 – $500 per month depending on the server power needed. Talk to the concierge to figure out what will be best for you.

 

Key Points

  • Concierge Setup means MindVision techs will setup and configure your application network as needed for your application ready for application and data deployment.
  • Dedicated Primary Server supported by specialist high performance servers for “team performance”
  • Tailored commissioning means your server only runs what is needed
  • 24/7 Application monitoring to ensure maximum uptime
  • On demand Transient Server for staging and testing updates to production
  • Connection to high-powered database server for rapid query response
  • S3 CDN storage for images and binaries
  • Uncrowded email server gives power and capacity with reduced likelihood of spam blacklisting.
  • Connection to Error Reporting server for rapid identification of application issues
  • Automated backups for complete peace of mind
  • Automated on demand scaling option to ensure high performance under special peak loads
Corporate Cloud

Corporate Cloud

Your own network with no compromise

When only the best will do, you need MindVision Concierge Corporate Network. The exact configuration will depend upon your requirements but every server is dedicated to you. A typical configuration would be a Primary Application Server, Database Server and Email Server. However you may also want an extra server or two (usually small) to offload special processes. For robust data protection, you will probably want to server images and binaries from our S3 CDN storage.

You’ll also want an on-demand Transient Server for testing and staging your application updates before they go to production. Backups can be fully automated and servers can scale up on-demand to ensure great performance even under unusual load.

Perfect for: Larger organisations requiring focused infrastructure and standalone security.
Price: From $350 per month depending on actual requirements. Talk to the concierge to figure out what will be best for you.

 

Key Points

  • Concierge Setup means MindVision techs will setup and configure your application network as needed for your application ready for application and data deployment.
  • Dedicated Primary Server supported by specialist high performance servers for “team performance”
  • Dedicated Database Server for uncontested performance
  • Dedicated Email Server means no risk of disruption caused by other users.
  • Tailored commissioning means your servers only run what you need.
  • 24/7 Application monitoring to ensure maximum uptime
  • On demand Transient Server for staging and testing updates to production
  • S3 CDN storage for images and binaries
  • Connection to Error Reporting server for rapid identification of application issues
  • Automated backups for complete peace of mind
  • Automated on demand scaling option to ensure high performance under special peak loads

FAQs

What is concierge hosting?

There is no one size fits all solution with hosting. Concierge hosting is where we create the perfect hosting solution for your needs. Unlike mass-market providers, we don’t make you settle for the “closest match”. We work out with you exactly what you need for hosting that you never have to think about again. Think of it as the “Goldilocks solution” – just right for your needs without having to pay one cent more than you need to.

How do I choose the right level of hosting?

You don’t need to. That’s what the MindVision Hosting Concierge is for! Pick up the phone or drop us a line and we’ll jump on the case for you. We’ll figure out what services you need and if thee are choices to be made we’ll explain them in your language, not geek speak.

Do you offer other services?

We can register your domain names and your secure certificates. With so many scams these days, our clients like the comfort of knowing that if the invoice doesn’t come from MindVision, then it is a scam.

Can you help me with my website / application?

MindVision have been developing websites and custom software developers for over 20 years and we would be very happy to extend those services to you as well.

If your own or original developer cannot respond, then chances are that we can either help you directly or point you in the right direction.

Isn’t it unusual for a software developer to provide hosting as well?

Yes, it is pretty unusual. As software developers, back in the 90’s we couldn’t find any hosting providers that gave personal and flexible service that we felt good enough for our clients – so we did it ourselves. The hosting industry has changed a lot in the last 20 years but if anything it is become even more impersonal and formula driven.

MindVision software clients love the fact that no matter what the problem it only takes one phone call. Whether the issue is software or hosting, the buck stops at MindVision.

Why is there such a variation in hosting charges?

There are a lot of factors that influence the cost of a hosting service including:

  • The number of sites or applications on a single server (contention). Hosting that loads pages in less than a second is more expensive than 5 to 10 second capacity.
  • The services that are needed to support your website or application (database, error tracking, binary storage, transient server, long term storage etc.)
  • How much traffic you need to deliver to normally and what the peaks will be
  • The responsiveness that is appropriate for your site or application (memory and CPU power)
  • What level of uptime you really need (or how great will be the cost or inconvenience whenever your site or application is down). Hosting a mission critical site will be more expensive than hosting a normal site.
Can I buy and set up online?

No. Self-service is mass-market mentality. However, once we have worked out what you need and got you all set up, then you can certainly maintain your site or application yourself.

What about ongoing support?

You are never just a number at MindVision. We like to get to know the business and needs of all our customers. If you are a concierge client, we KNOW that your website or application is important to you. Our response time will vary depending on the service level you have chosen but you won’t have to go through a series of help desk escalations to get to someone capable of fixing solving your problem.

My website needs more traffic, what can I do?

MindVision offers a range digital marketing services. Successful digital marketing is a combination of website structure and content combined with SEO (Search Engine Optimisation). Talk to us for ideas on how you can get more traffic to your website.

MindVision Concierge Hosting

Call 08 8127 2200

  • We custom design it for you
  • We make it happen
  • We help you deploy your application to it
  • We Monitor it to make sure it keeps happening
  • We fiercely protect your data
  • We support you – all you have to do is ask
  • We keep you looking good every day